Delivery Information

Delivery Policy

Purity Skin Centre Delivery Policy

At present we only accept orders from UK and EEA Addresses.

All orders placed before 12pm on a weekday will be processed and posted on the same working day. This excludes UK Bank and Public Holidays.
Items ordered with Free Delivery option will be dispatched within 1-2 business days.
Whilst every effort is made to get items to you as soon as possible, we rely on our delivery partners to deliver goods to you.
Should any item(s) be out of stock at time of order we may ship items that are in stock separately to avoid delay. There will not be any additional costs to you, should we split your delivery in this way.

Therefore our delivery estimates are exactly that, Estimates for when you will likely receive your goods. In some rare cases it may take up to 28 days to receive your order.

UK Mainland Orders

For all orders you will be able to choose your preferred delivery option at checkout.
You will have a choice between Standard Delivery or Express Delivery.

Items send by Free Delivery option will be sent by Second Class Parcel service and depending on the location can take between 2-7 working days.
You will be issued with any tracking details for your order, and you will be able to use this to track progress of your item.

Our estimate is that you will receive the order within 3-5 business days.

UK Channel Islands & Scottish Highlands & EEA Orders

Items will be dispatched as per the UK Mainland policies above, however items may take longer to be delivered.

Some locations may not have all delivery options available.

Lost or Delayed Items

In the very rare case that your item does not arrive in the time scale expected Royal Mail do not accept an item is lost until 35 days has elapsed since being despatched. Where we are able to, we will provide tracking numbers for your delivery.

Please contact us by phone or email by clicking here and we will be happy to help.